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Illustration of Generative AI transforming CRM and customer experience across industries, showcasing personalized, predictive, and intelligent customer interactions.

Illustration of Generative AI transforming CRM and customer experience across industries, showcasing personalized, predictive, and intelligent customer interactions.

AI-Powered Relationships: GenAI’s Impact on CRM & Customer Experience

GenAI is reshaping CRM by enabling personalized, proactive, and scalable customer experiences across industries.

Jul 103 min read

Beyond Turing: Can AGI Achieve Emotional Intelligence and Pass the Empathy Test?

Beyond Turing: Can AGI Achieve Emotional Intelligence and Pass the Empathy Test?

Beyond Turing: Can AGI Achieve Emotional Intelligence and Pass the Empathy Test?

The Turing test, proposed by Alan Turing in 1950, is a test of a machine's ability to exhibit intelligent behavior equivalent to, or...

Swapnarani Sahu

Jul 30, 20246 min read

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