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Illustration of Generative AI transforming CRM and customer experience across industries, showcasing personalized, predictive, and intelligent customer interactions.

Illustration of Generative AI transforming CRM and customer experience across industries, showcasing personalized, predictive, and intelligent customer interactions.

AI-Powered Relationships: GenAI’s Impact on CRM & Customer Experience

GenAI is reshaping CRM by enabling personalized, proactive, and scalable customer experiences across industries.

Jul 10, 20253 min read

Introducing NLWeb

Introducing NLWeb

NLWeb by Microsoft: Where Every Website Becomes a Chatbot

Imagine talking to a website like you would to a smart assistant—Microsoft’s NLWeb makes that a reality. With this groundbreaking open-source tool, the web just got a lot more conversational.

May 28, 20252 min read

Introducing the Agent File (.af): A Standard for Stateful AI Agents

Introducing the Agent File (.af): A Standard for Stateful AI Agents

Introducing the Agent File (.af): A Standard for Stateful AI Agents

Letta's new .af format standardizes AI agent portability, memory, and sharing—powering the next-gen agent ecosystem.

May 5, 20254 min read

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